Dr. Ginette Collazo — a 20-year veteran of helping drug, biologic and device firms reduce manufacturing errors by 50 percent or more — will conduct a one-of-a-kind workshop that teaches quality managers and manufacturing excellence professionals how to reduce errors and improve quality metrics.
Dr. Collazo recently worked with a drug manufacturer that had a baseline rate of 4.7 errors per thousand units manufactured. But with effective human error reduction strategies, the error rate was reduced to 1.9. A 60% reduction achieved in just 10 months Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is really important to understand human behavior and the psychology of error as well as understand exactly where the systems weaknesses are, so they can be improved and/or fixed.
This course offers practical approaches to address human performance issues in GMP related environments by using a specific methodology to investigate, correct, prevent and avoid re-occurrence of these issues.
Learning Objectives:
We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.
Register now and get below documents for FREE:
- RCDT - Root Cause Determination Tool
- Interview Guide
- HE Assessment Template
- Introduction of Tools Material
- Additional material
Areas Covered :
- Background on Human Error Phenomena
- Importance of Human Error Prevention/reduction
- Training and human error
- Facts about human error
- Human Error as the Root Cause
- What is Human Error
- How is Human Error controlled?
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
- Common mistakes:
- Memory failures
- Overconfidence
- We believe we are above average
- Visual Detection, Vigilance Effectiveness
Who Will Benefit:
- Training managers, personnel
- coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC
- Process excellence/ improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
For Registration: